One very resourceful Program Specialist, Shannon Kelly-Miller, needed to be in two places at once – what to do? After some brainstorming and with the assistance of Disaster Lead, Debbie Williams, these two Red Crossers, decided to do Skype Volunteer Orientations. The Red Cross Volunteer Orientations are an important first step for new volunteers to meet our experienced volunteers and staff and hear first hand about what we do as an organization. Prospective volunteers not only are provided details about what the role of a Red Cross volunteer is and how they can serve their communities; but it tells them the history of the Red Cross and the impact our organization has in the community, in Eastern North Carolina and the organization nationally. Our instructors are able to answer questions and assist in finishing the application process so that our volunteers are ready to have boots on the ground in all program lines Disaster, Services to Armed Forces, Blood and Preparedness, Health and Safety Services.
Shannon and Debbie worked through all the possible technology challenges to ensure that both the Wayne County and Lenoir County Chapters in Eastern North Carolina would work successfully. On the day of the orientations Shannon, using her Kindle Fire, and Debbie, using the laptops in the office worked with the new Red Cross volunteers to orientate how the Red Cross works and what the role of a Red Cross volunteer is in the community.
Shannon summonded up the whole experience, “Debbie Williams was a great help, there is no way I could have done it without her! She rocks!! She allowed me to be there to do my normal orientation and give them the additional information that they needed about disaster and was there to be able to take up paperwork and be my hands on, while I wasn’t able to physically be able to get to the Chapter. A wonderful way to combine our knowledge that allowed me to be two places at once!”
The volunteers who took the orientation were all asked afterwards for truthful opinions of the experience and they shared that they thought it was “a neat idea for future orientations and classes” and despite a few technical glitches at the beginning really enjoyed the meeting.